Frequently Asked Questions (FAQs) - Match Merch LLC

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Frequently Asked Questions (FAQs)

We understand that receiving your items promptly is important to you, and we share your sentiment. However, please be advised that due to shipping delays, shipping times may take longer than expected, with an estimated delivery time ranging between 5 days to 2 weeks depending on your location. Please rest assured that we are working tirelessly to provide faster shipping times to our valued customers and ensure that your package arrives as quickly as possible.

 

Shipping 

Please be advised that due to shipping delays, shipping times may take longer than expected, with an estimated delivery time ranging between 5 days to 2 weeks depending on your location.

We do ship worldwide to various countries such as the United States, United Kingdom, Australia, Canada, and Sweden, among others.

 

GENERAL QUESTIONS

In terms of payment options, we accept various methods such as Visa, Mastercard, American Express, and PayPal.

We offer a 30-day full refund policy, which allows you to return any item you are unsatisfied with for a full refund.

To track your order, simply navigate to the top menu of our website and click on the "track my order" link. This will provide you with the exact location of your shipment. If you have any further questions or concerns, please feel free to contact us, and we will be happy to assist you.

 

You can reach our customer support team at support@matchmerchllc.com or call us at 1(800) 579-4093